saildraws merch

thank you very much for purchasing from my shop! I hope you enjoy your new items! this is the full page for FAQs on your new merch.
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feedback

tag me @saildraws and use #saildrawshop on social media to post about your order!if you have any questions or concerns that are not addressed here, please contact me at [email protected] ! email is preferred over social media DMs.you may also write a review on bigcartel to be showcased on my store page.

something broke / is wrong with my item!

please email me regarding issues with your items, and I will do my best to help.

squishy seal magnets

the squishy seal magnets currently come with both a smaller strong detachable magnet and adhesive black magent. I include both in case you have a preference for which to use. To use the black magnet, you can peel and stick it onto the back of the seal.

apparel care guide

shirts
should be washed inside out on a gentle cycle. preferably air dry, if you choose to tumble / heat dry, use a delicate cycle, and there may be some shrinkage after the first dry.some shirts are hand-printed by me and may have natural variation in print!first batch of seal shirts (Dec 2025) are printed with plastisol ink, second batch of seal shirts (2026) are printed with waterbased ink. both should have high longevity. if you encounter any unexpected issues with your print within the first few months of wearing your shirt, please let me know. please note this PSA for seal shirts sold at the Feb 14-15 Mini Art Mart!socks
should be washed on a gentle cycle and dried with a delicate cycle or air dried.hats
can be hand-washed / spot cleaned, do not put in the washing machine or dryer.the hat buckle is meant to be tightened through the inside of the hat (look inside the hat and flip up the white fabric to check it), don't only pull on the top if it gives a lot of resistance.

do you offer exchanges for apparel?

all sales are final, but if you have any significant issues with sizing feel free to send an email.

protective film

some acrylic products have protective film on them. this prevents them from getting scratched during production and transit. if you see what appear to be scratches on your acrylic item, it is the film (nearly 100% of the time), so don’t worry!

  • it may be hard to see at first, but if you pick at the charm’s surface you will be able to peel it off.

  • you may choose to keep it on if you wish!

protective film list

items which do NOT have film (don’t try to peel anything off!)

  • round-cut charms (looks like epoxy)

  • epoxy (rounded finish) charms, on the epoxy side(s). if there is a flat side, that has film.

  • liquid cd charms

  • engraved laser cut charms

items which have film on both sides

  • most acrylic charms

  • shell women acrylic charms

  • spl acrylic standees and bases

  • thick acrylic cd charms

about packaging

orders are generally sent using recyclable paper or recycled packaging.if there is plain clear plastic in your package, it should either be reused or put in the trash.

about spot gloss charms

spot gloss charms come with a protective film, but may have marks underneath the film. these can be cleaned off through rubbing with your fingers or a cloth.the spot gloss itself has a horizontal texture.

about epoxy

most of my new charms that have rounded edges do not use epoxy, instead they are crystal-cut to be round. this prevents them from yellowing and reduces the need for toxic epoxy in the production process.

about linking / custom charms

info for if you wish to link a charm directly to another linking charm (ie. weapon onto photocard holder).if you have a U-shaped clasp, you can use the default clasp like this. this does not work with any non-U-shaped clasps, like stars, shells, etc.

if you have a ball chain attachment from the squid+octo linking charms sets, you can also loop one in on any charm like this:

or you could remove the clasp and link more closely with the jump ring like this.

here is a video on how to open and close jump rings.in order to do this safely, you can use two pliers to twist the jump rings. please don't try to use your fingers since it can hurt your nails.

about phone grips

about laser-cut items

some of the edges of laser cut pieces may have darker corners, this is not dirt and is the burn from the laser.

about liquid charms

the messmer piece is floating inside the charm, his position can be changed by shaking the charm! if you are having difficulty moving the piece, try flicking the charm (like you're going to throw it, but don't throw it -- this motion helps change the position the most).the liquid is only semi-resistant to freezing, the charms are sturdy but please keep it out of drastic temperature changes to prevent any breakage.

© saildraws 2025